TERMS AND CONDITIONS OF SALE
Payment: |
Terms of payment are strictly 30 days net from date of statement, Payment should be made to BIOCOM BIOTECH, PO BOX 13004, Clubview, 0014. (Hereinafter referred to as "The Seller"). |
All Customer accounts and records are kept at the Seller's Centurion office and all communications relating thereto should be addressed to PO Box 13004, Clubview, 0014 and not to the Seller's branches. No discount or allowances may be deducted from the net amount shown on the Invoice.
Acceptance of Orders: |
All orders received are subject to acceptance by the Seller and must bear or be assigned an order number or reference, which is binding upon the Customer for acceptance and payment in terms of the Seller's current price list, or any other contract, and the terms and conditions of sale.
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Minimum Order Quantity: |
The Seller reserves the right to amend orders to the nearest minimum order quantity or multiple thereof. All orders for each product line must be in multiples of the minimum order quantity or case pack.
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Delivery: |
All deliveries shall be effected from the Seller's warehouse. The prices quoted are inclusive of packaging and delivery within the borders of the Republic of South Africa.
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Suspension of Delivery: |
The Seller reserves the right to withhold deliveries in the event that the Customer is in default in payment for any prior delivery.
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Claims: |
Claims for discrepancies in delivery will be considered under the following conditions:
The delivery note must be endorsed for discrepancies in total cartons.
All discrepancies must be advised to our Customer Service Department within 48 hours for the Local Area and 72 hours for Surrounding Areas of receipt of the delivery. Our reference number must be recorded.
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Return of Goods: |
The Seller's products are not sold on a 'sale or return' or 'consignment' basis. No goods will be taken back for credit unless these have deteriorated as a result of packaging fault and the return has been authorised by the Seller's management by contacting the Customer Service Department and obtaining a reference number. The Seller will not accept back for credit, nor bear any liability for any goods sent to its warehouse or branches, which have not been duly authorised.
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Notes to Customers:
In compliance with VAT regulations, claims for credits on goods after 30 September 2005, must reflect the original invoice number against which the goods were purchased. Please note: VAT refunds on credit claims will be calculated at the rate ruling on the date of original invoice.
These Terms and Conditions of Sale, including the Trading policy, are applicable to BIOCOM BIOTECH products and to agency products distributed by BIOCOM BIOTECH.
Goods detailed on invoice remain the property of BIOCOM BIOTECH and their principles until paid for in full.
If you have any queries or complaints in respect of BIOCOM BIOTECH's total service to you, do not hesitate to contact the Customer Service Department on (012) 654-4614.
BIOCOM BIOTECH cc Reg. No. 2005/129859/23
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